Quality Assurance Specialist - Telemarketing Job Description

Quality Assurance Specialist - Telemarketing Job Description Quality Assurance Specialist - Telemarketing Job Description Quality Assurance Specialist Telemarketing Job Description This quality affirmation pro example set of working responsibilities can aid your making a request for employment that will draw in work competitors who are equipped for the activity. Don't hesitate to modify this expected set of responsibilities to meet your particular employment obligations and occupation prerequisites. Quality Assurance Specialist Telemarketing Job Responsibilities: Guarantees precision of data and nature of conveyance by checking calls; suggesting upgrades. Quality Assurance Specialist Telemarketing Job Duties: Decides selling quality principles by contemplating inbound and outbound calls and client assistance introductions; directing test calls to selling administration delegates on new items. Confirms selling results by estimating aptitudes being used of contents, item information, deals and administration capacity, welcoming, phrasing, tuning in, manners, protest taking care of, productivity, and obliging close of call. Gives criticism to phone salespeople by observing calls; checking input for outside seller programs; directing month to month help meetings. Assesses selling approaches by rating viability of selling administration delegates; giving quality evaluations; distinguishing preparing needs; creating preparing programs; leading preparing. Guides quality activities by expecting adherence to quality confirmation approaches and systems; growing new models; executing changes. Keeps up proficient and specialized information by going to instructive workshops; auditing proficient distributions; building up close to home systems; benchmarking best in class works on; taking an interest in proficient social orders. Adds to collaboration by achieving related outcomes varying. Quality Assurance Specialist Telemarketing Skills and Qualifications: Tuning in, Internal Communications, Customer Service, Performance Management, Teamwork, Quality Management, Supervision, Motivation for Sales, Telemarketing , Telephone Sales, Product Knowledge Businesses: Post a vocation in minutes to arrive at applicants all over the place. Occupation Seekers: Search Quality Assurance Specialist Telemarketing Jobs and apply on now. Learn more abouthow to recruit: Your Hiring Goal: Be the Dumbest One in the Room Capitalize on Hiring Tools Benchmarking 101: How to Pay New Hires